Terms of use
Preamble
Les présentes conditions générales de vente régissent toutes ventes conclues entre :
– la société Hurunui, SASU inscrite au RCS d’Annecy sous le numéro unique d’identification 939 104 782 dont le siège social est 1590 route du Fier, 74230, Dingy-Saint-Clair (le « Vendeur »), et
– toute personne (l' »Acheteur ») effectuant une commande sur le site Internet www.fieldandfish.com (le « Site »).
Le Vendeur et l’Acheteur (les « Parties ») conviennent que leurs relations seront régies exclusivement par les présentes conditions générales de vente telles que visibles sur le Site au moment de la commande.
Article 1 - Purpose
Les présentes conditions générales de vente (les « Conditions ») ont pour objet de définir les droits et obligations de chacune des Parties dans le cadre des ventes conclues entre elles sur le Site.
Les Conditions s’appliquent sans restriction ni réserve à l’ensemble des produits proposés sur le Site (les « Produits »), quelle que soit la nature de ces Produits, y compris tous produits virtuels (tels que des téléchargements en ligne, etc.).
Prior to placing an order, the Buyer declares that he/she has full legal capacity to enter into valid commitments under these Conditions.
The fact that the Buyer orders one of the Products implies his full and entire acceptance of the Conditions, which he acknowledges having read prior to his order.
By accepting the Conditions, the Buyer acknowledges that he has been fully informed of his rights and obligations and of the terms and conditions of the sale he intends to conclude with the Seller, and confirms that he accepts them without reservation.
The Vendor may freely modify these Conditions at any time. However, unless expressly agreed otherwise by the Parties, such modifications will only apply to orders placed after the modified Conditions have been posted online.
Article 2 - Access to the Site
The Buyer shall be personally responsible for the implementation of all technical means (computer and telecommunication) to enable him/her to access the Site.
In particular, the Buyer shall remain responsible for all telecommunication costs (or costs of any other nature) incurred by his access to the Internet and the Site.
Article 3 - Formation of the Sale
3.1 Products
In accordance with article L.111-1 of the French Consumer Code, the Buyer may, prior to placing an order, review the essential characteristics of the Product(s) he/she wishes to order on the Site.
For all Products, the Buyer's choice is based both on the essential characteristics of the Products and on the Buyer's personal characteristics, in particular the size characteristics as specified in the size chart. The offers proposed by the Site are valid only while stocks last. The Vendor may modify his offer of Products at any time, according to the constraints linked to his supplies.
The photographs and graphics of the Products, as shown on the Site, have no contractual value. Consequently, the unexpected modification of the graphic charter or packaging of a Product, which remains identical, cannot in any way affect the validity of the sale made on the Site or engage the responsibility of the Vendor in respect of this sale.
3.2. Rates
Les prix de vente des Produits, libellés en Euros, sont ceux figurant sur le Site au moment de l’enregistrement de sa commande par l’Acheteur (les « Prix »).
Prices do not include delivery charges, which are invoiced in addition. Delivery costs are indicated to the Buyer before final validation of the order. They are also indicated in the appendix to this document.
Prices include value-added tax (VAT) applicable in France on the date of the order, or according to the purchaser's VAT rate for EU countries. Any change in the applicable VAT rate will be automatically reflected in the Prices and re-invoiced to the Buyer.
Any duties, taxes or levies payable as a result of the sale and/or delivery of the Products to the Buyer (in particular any customs duties or special VAT rates due to the country of delivery) will be invoiced in full to the Buyer.
Prices may be modified by the Vendor at any time. However, unless expressly agreed otherwise between the Parties, the modified Prices will only apply to orders placed after their posting on the Site.
Article 4 - Ordering
All orders imply the Buyer's unreserved acceptance of these General Terms and Conditions of Sale. All accepted and registered orders will be confirmed by the Vendor by e-mail. The sale will be considered final only after acceptance of the order by the Vendor and receipt by the latter of the full Price.
Article 5 - Payment
5.1 Payment terms
Le règlement des Produits s’effectue à la commande, à peine de non-validation de celle-ci. Ce règlement s’effectue par carte bancaire (Carte Bleue, MasterCard ou Visa), système paypal, virement bancaire et envoi de chèque bancaire à l’ordre de la SAS HURUNUI.
5.2 Bank data security
Toutes données bancaires confidentielles communiquées par l’Acheteur pour les besoins du paiement des Produits sont directement collectées par le partenaire financier du Vendeur, le Crédit Agricole des Savoie , via son module de paiement sécurisé et par le biais de liens dûment cryptés et sécurisés propres à garantir une sécurité optimale. Le Vendeur n’a aucun accès direct à ces données, par ailleurs couvertes par le secret bancaire.
Article 6 - Delivery - delivery charges
The Products will be delivered to the delivery address indicated by the Purchaser during the ordering process. Delivery times are specified in the Annex hereto.
In the event of items being delivered on different dates depending on their availability, the delivery period will be the longest period. However, the Seller reserves the right to split deliveries and to modify the type of delivery if necessary.
In accordance with article L.121-20-3 of the French Consumer Code, if the delivery date is exceeded by more than thirty days and is not due to force majeure, the Buyer may cancel the sale by sending a registered letter with acknowledgement of receipt.
Withdrawal from the contract must be made within fourteen working days of the delivery deadline.
The contract will be terminated on the date of receipt of the registered letter by the Vendor if delivery has not taken place between dispatch and receipt of the letter.
Cancellation of the sale under the terms of this article obliges the Seller to reimburse all sums paid, including delivery costs, without undue delay and at the latest within fourteen days of being informed of the consumer's decision to cancel.
The Vendor may not be held liable if the non-performance or improper performance of the contract is attributable to the Buyer, to a third party to the contract or to force majeure.
Article 7 - Product availability
All orders will remain subject to the condition of effective availability of the Products ordered, which the Buyer hereby declares to accept in full.
The Vendor will inform the Buyer as soon as possible of any unavailability of a Product ordered.
In accordance with the provisions of Article L. 121-20-3 of the French Consumer Code, the Vendor may in this case supply the Buyer with a Product of equivalent quality and price. In the event of the Buyer exercising his right of withdrawal under Article 10 below, the Vendor will bear the cost of returning such a replacement Product.
Should the Vendor fail to exercise this option, the Buyer will be reimbursed within thirty days of payment of the sums initially paid, without being eligible for any additional compensation of any kind.
Article 8 - Acceptance
Upon delivery of the Product(s), the Buyer shall carefully and immediately check the conformity of the Products with the order and their general condition (damaged or defective products).
Any refusal of goods may only be made within fourteen days of receipt of the goods. During this fourteen-day period, the Buyer must comply with the following returns procedure:
– Compléter le formulaire de rétractation (à télécharger au format PDF) mis à dispositon en bas de page; à nous retourner par voie postale à SAS HURUNUI, 1590 route du Fier , 74 230 Dingy-Saint-Clair (le cachet de la poste faisant foi). Vous serez recontacter par nos services afin de retourner vos articles.
The absence of a reservation within the aforementioned time limit will definitively establish the conformity of the Products delivered with those specified in the order.
If the non-conformity is established, the Buyer will be sent a new shipment of conforming goods. If no conforming goods are available, the Buyer will be refunded the total amount of his order, including delivery costs.
Si la non-conformité est effectivement établie, la SAS HURUNUI pourra décider du remboursement des frais de retours du ou des produits non-conformes.
In order to be accepted for return, Products must be returned with their packaging, accessories and instructions, undamaged.
Article 9 - Returns
Any defective Product or wrong choice of size may be returned for exchange under the conditions described below. To be accepted, the return must :
– Intervenir après avoir contacté le service après-vente de la SAS HURUNUI au 04 50 09 01 92
or use the contact form
– le retour se fait par GLS , à titre gratuit ,pour la France métropolitaine, sous réserve d’acceptation par le vendeur et sur demande.
– le retour peut aussi intervenir par colissimo suivi adressé SAS HURUNUI, 1590 route du Fier , 74 230 Dingy-Saint-Clair dans le cadre du contact décrit ci-dessus, dans les meilleurs délais une fois le défaut constaté et, si l’Acheteur est un professionnel au plus tard le 15ème jour suivant la date livraison. Les envois effectués en port dû ne seront pas acceptés.Dans ce cas , Les frais de retour resteront à la charge de l’Acheteur.
In order to be accepted for return, Products must be returned with their packaging, accessories and instructions, undamaged.
Article 10 - Right of withdrawal
Le présent article 10 bénéficie exclusivement aux Acheteurs réputés être des « consommateurs », au sens des dispositions du Code de la consommation – à l’exclusion, corrélativement, de tout professionnel averti.
In accordance with article L. 121-20 of the French Consumer Code, the Buyer-consumer has a period of seven clear days from the date of receipt of the Product to return it at his or her own expense and obtain reimbursement.
Products must be returned to the Seller in perfect condition for resale, in their original state (packaging, accessories, instructions enclosed), duly sealed, and accompanied by the invoice corresponding to the purchase.
Any Product that is incomplete, damaged or whose original packaging has been damaged will not be refunded or exchanged.
The exercise of the right of withdrawal will give rise to a cash refund, either by re-crediting the bank card used for the initial order, or by bank cheque. Shipping costs will be systematically reimbursed on the basis of the amount actually paid by the Buyer.
Sous réserve du respect des conditions mentionnées ci-dessus, les Produits retournés devront être adressés par colis recommandé avec demande d’avis de réception à l’adresse SAS HURUNUI, 1590 route du Fier , 74 230 Dingy-Saint-Clair accompagnés de la facture.
Article 11 - Reservation of ownership
The Products are sold under reservation of title.
Consequently, the Vendor retains ownership of the Products until full payment and collection of the price, as well as any applicable fees, taxes and other duties (in particular any customs duties).
The present clause does not prevent the transfer of risks of the Products to the Buyer from the day of their delivery.
The Buyer undertakes, until full payment of the Price (and its accessories), not to transform, resell or pledge the Products, under penalty of immediate reclamation by the Seller, the costs and risks of returning the Products sold being borne exclusively by the Buyer.
Article 12 - Liability
The Products offered by the Vendor comply with current French regulations.
The Vendor shall not be held liable for non-performance of the sale in the event of force majeure or in the event of disruption or strike, even partial, of distribution services, particularly postal services and/or means of transport or communication - which shall be considered as force majeure for the purposes of the present contract.
The Seller shall in no event be liable for any consequential damages arising from the purchase and/or use of the Products.
The total or partial impossibility of using the Products, notably due to incompatibility of equipment, cannot engage the responsibility of the Vendor nor give rise to any compensation or reimbursement.
Article 13 - Nullity of a clause
If one or more of the stipulations herein are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, this shall not affect the validity, binding force or scope of the other clauses of these general terms and conditions of sale.
Article 14 - Non-waiver
The fact that one of the Parties does not avail itself of a default by the other Party in respect of any of its obligations hereunder shall not be construed for the future as a definitive waiver by the non-defaulting Party of the obligation in question.
Article 15 - Applicable law
Sales contracts concluded on the Site pursuant to the present terms and conditions are governed exclusively by French law.
Any dispute relating to the conclusion, interpretation, performance or termination of a sale concluded between the Parties, and more generally, any dispute arising in connection with such a sale, shall fall within the exclusive jurisdiction of the Annecy Commercial Court.
Article 16 - Information technology and civil liberties
The information collected by the Vendor at the time of any order is necessary for the processing of the order in question. In accordance with French law n°78-17 of January 6, 1978 (known as the "loi informatique et libertés"), the Buyer has a right of access to data concerning him/her with the Vendor, with a view to making any request for rectification, opposition or deletion.
Article 17: Loyalty points
By purchasing a product on fieldandfish.com , you can benefit from loyalty points which are calculated according to the purchase price of an order:
Vous recevez 1 point pour 1€ dépensé (soit par exemple 319 points pour 1 Waders 5 c expert). Un montant de 100 points vous donnera un coupon de 2€ à valoir pour votre prochaine commande.Il sera visible lors de la validation du panier. Vous pourrez ajouter plusieurs codes à la fois , dans l’onglet « code promo » si votre solde de points est supérieur à 100 (ex : 300 points = 3 coupons de 2 €).Une fois le ou les coupons utilisé(s) le total à payer est automatiquement réduit.
You can find your coupons on the order page or on the "loyalty and rewards" page of your account.
Note: Anyone registered as an Ambassador or Retailer cannot earn loyalty points.
Loyalty points are valid for 1 year.
Appendix :
Postage and packing :
-Shipping with GLS :
For orders under 200 €, shipping costs are invoiced at a flat rate of 7 € TTC for home delivery and free for orders over 200 € TTC, for delivery in Metropolitan France only.
For the European Union, delivery costs are €10 excluding VAT.
For French overseas departments and territories and outside the European Union, the fee is €50, and for Switzerland, the fee is €20 including VAT, regardless of the amount.
If, however, the cost of transport exceeds the advertised price, the seller may request a supplement for delivery.
-Shipment with Colissimo :
Shipping costs are €10 including VAT regardless of the order value for home delivery with signature or €8.50 including VAT for home delivery without signature or €8.20 including VAT for delivery to a retailer.
Delivery time :
For La Poste , delivery by Colissimo takes an average of 48 hours in mainland France.
