Contact customer service

If you have any problems with your order, you can contact us:

    • by phone at 04 50 09 01 92 from Monday to Friday from 9am to 12pm and 2pm to 7pm
    • by Email: we commit ourselves to answer your email within 48 hours, except in special cases
    • by mail or visit by appointment: EPHEMERA SARL, ZAE de la Tuilerie, 139 Route des marais, 74410 Saint-Jorioz

In case of problem with the site, please report the problem by email to

Our only goal is to satisfy our customers, so if you are not satisfied with a product or service from field & fish, please contact us. We will do our best to solve your problem and make you a happy customer.