In case of a problem with your order, you can contact us :

  • by phone at 04 50 09 01 92 from Monday to Friday from 9am to 12pm and from 2pm to 7pm
  • by Email: ; we commit ourselves to answer your Email within 48 hours, except in special cases
  • by mail or visit by appointment: EPHEMERA SARL, ZAE de la Tuilerie, 139 Route des marais, 74410 Saint-Jorioz
  • In case of problem with the functioning of the site, please report the problem by Email to 

Our only goal is to satisfy our customers: consequently, if you are not satisfied with a product or the field & fish service, do not hesitate to contact us. We will do our best to solve your problem and make you a happy customer.