No shipping costs with GLS beyond 80 € TTC order so no surprise at the end of the order:
The shipping costs are offered for a delivery in Metropolitan France. It seems logical to us to consider these shipping costs as an integral part of our sales system!
We commit ourselves on a time of 2 to 4 days by GLS or So Colissimo against signature and 4 to 8 days for the other European countries.
We are committed to the security of your bank transactions. We work with the 100% secure solution of Crédit du Nord (ATOS module). This solution guarantees the confidentiality and security of each transaction. Confidential data (16-digit credit card number, expiration date and cryptogram) are encrypted and transmitted directly to the Crédit du Nord server without ever passing through Fieldandfish.com’s physical media.
Moreover, we have chosen to use the 3D Secure system which secures your
payment with the transmission of a code sent by your bank by
The legal withdrawal period is 7 days, from the date of delivery of the item but fieldandfish grants you 3 additional days. Whatever your reasons, you have 10 days to change your mind! If you change your mind, we will refund the full price of the returned items in good condition and in their original packaging. At the end of the trial, if you don’t want to keep one or several items, you can return them to us and we will refund you for these items, provided that the products and packaging are returned to us in new condition. The shipping costs for the return are at your expense and you are responsible for their proper shipment until they are received in our premises. We therefore advise you to opt for a return in collissimo against signature.
An ordered item does not satisfy you completely?
You can order without fear at fieldandfish.com.
We offer you the possibility to return it within 10 days from the date of receipt. If the size of the product does not meet your expectations, ask us for a return slip (for a deposit in a GLS relay point) and send it back to us with a note explaining your exchange request, so we will replace the product with the desired size, provided that the products and packaging return to us in new condition. You are responsible for their proper shipment until they are received at our premises
However, you can ask us to notify you by email when the product is available again. You will receive an email as soon as the product is available again. vc_column_text]
For any question, do not hesitate to contact us, either by email or by phone, from Monday to Friday, from 9am to 12pm and from 2pm to 6pm at 04 50 09 01 92.
It is with pleasure that we welcome you in our premises, where you will have the possibility of trying and of seeing all the range, make an appointment, that will allow us to be available to advise you at best! vc_column_text]
Our garments are all made using components that are benchmarked and developed by world-renowned companies (Dupont , YKK , Evertek …). We are also extremely demanding on the quality of the manufacture of our products (stitches, English sewing, zip …)