AFTER SALES SERVICE
"Our service policy is simple: your satisfaction"
FIELD AND FISH AFTER SALES SERVICE:
A successful after-sales service is one of the key elements of a good company. Customer satisfaction is our priority, right from your first contact. We are here to help you quickly, so you can enjoy your time on the water. This includes advice and a quick response time. If you are not satisfied with your purchase, for an exchange, replacement or refund, or repair you can return your item to us.
"The quality of our service"
We have set up a quality after-sales service in order to assure you a fast assistance and response. Our advice, expertise and repairs will be brought to you by passionate and knowledgeable people on the subject or even by the designer of the product.
"We are here to listen to you"
The Field and Fish team is at your disposal from MONDAY to FRIDAY from 9H to 12H30 and from 14h30 to 18H30. You can reach us directly by phone at 0450090192. Or also by mail at firstname.lastname@example.org. You can ask us your questions on social networks like Instagram or Facebook @fieldandfish We will try to bring you our answers thanks to our experiences on the products.
"How are the returns done"?
Any product that is not suitable, too small or too big or defective
can be returned for exchange in a respectable time frame. You will have a return coupon on request for exchanges.